Kenmore Komics & Games

ORDERING INFORMATION


You can place an order with us via:

Phone: 330-745-5530 (closed Tuesdays & Sundays)

E-MAIL john@kenmore-komics.com

or write us at:

Kenmore Komics & Games

1020 Kenmore Boulevard

Akron, Ohio  44314   USA


We accept PayPal!

You may transfer funds for purchases into our account at john@kenmore-komics.com.


Shipping & handling charges for the United States will vary depending on the weight and contents of the order and the shipping option chosen.  These may include...

1)  US Post Office first class beginning at $3.00.  This option is for very small and light items, that will fit into a regular envelope or small box, and weigh less than 13 ounces.  It is not automatically insured (see NOTE below), but may include delivery confirmation depending on the size of the package.

2)  US Post Office package services beginning at $6.00.   This option is the least expensive method of shipping for larger orders, and the slowest (4-7 days).  It will include delivery confirmation, so the item can be tracked on the USPS web site, but is not automatically insured (see NOTE below).

3)  US Post Office priority services beginning at $7.00.  This option is more expensive than USPS package services, but will have your order delivered quicker (2-3 days).  It will include delivery confirmation, so the item can be tracked on the USPS web site, but is not automatically insured (see NOTE below).

 NOTE:  It is rare that packages are lost or damaged in shipping these days.  We always use a good amount of packing material for the safety of your order, and we will pay for any damage caused by our miss-packing.  However, in the extremely rare event that the Post Office does manage to damage or lose your order, you will be out the cost of your order unless you pay to have it insured (Free for orders under $50, $2.20 for orders $50 to $100, and an additional $1.00 for each $100 over $100).  Again, it is very rare to incur damages to a well packaged order, but it is your decision to spend the extra money if you want total safety for your purchase.

 

All Continental U.S. orders over $75 ($50 for back issue comic books) are shipped for free via USPS.

 

International Orders:

Please contact me at john@kenmore-komics.com to receive shipping & handling cost information to your country via USPS air mail.  Some items can be sent in a Global Priority envelope for a flat rate of $32.00.  If you wish insurance on your order, please let us know.  We weigh the package and then check with the USPS website (www.usps.com) when determining your total shipping & handling cost. 

 

You can call John at  330-745-5530 (Monday, & Thursday 12:00 – 5:00 PM, Wednesday & Friday 12:00 – 7:00 PM, Saturday 11:00 – 5:00 PM, eastern standard time, closed Tuesday & Sunday) to place a credit card order.  Or fax us your credit card number, expiration date, and address anytime to 330-745-0472 (this information is shredded 3 months after delivery).  Or mail a check or money order to…

Kenmore Komics & Games

1020 Kenmore Boulevard

Akron, Ohio  44314 USA

 

Once your order is confirmed, the items you wish to purchase will be put on hold waiting for the arrival of your payment.  We will hold items for up to two weeks for check or money order purchases (a little longer on overseas orders).  However, after this amount of time all orders are put back out unless we are contacted with further instructions.

 

Payment Options

VISA & MasterCard accepted.  Payment by credit card or money order will guarantee shipping within 2 business days (usually next day except orders received Saturday, which usually go out Monday or Tuesday).

(If you wish to send your VISA or MasterCard number via e-mail, please split the numbers up between 2 or 3 different e-mails, for optimum security!)

All personal checks must clear our bank before we send out your order (usually 5 business days).

Also, if ordering from Ohio, there is a 6.75% Sales Tax which must be added to the purchase price of the order (but not to shipping).

Satisfaction guaranteed.  Returns accepted up to ten days, if received in original condition.


We accept PayPal!

You may transfer funds for purchases into our account at john@kenmore-komics.com.

Thanks!


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